Support Center

Node ID: NXS-SUP-01 // Encrypted Channel

SUPPORT STATUS: ONLINE
AVG RESPONSE: ~4 HOURS

Nexus Market prioritizes operational security and user anonymity. All support communications are encrypted. Please identify the correct channel for your inquiry below to ensure proper routing within the darknet infrastructure.

External Comms

Administrative Email

For non-account related inquiries, media contacts, and general infrastructure questions. Do not send transaction details here.

PGP Signing: MANDATORY
Internal Comms

Market Ticket System

Primary support channel for active users. Requires Tor connection and account login. Use for all order disputes, escrow release, and vendor applications.

  • Escrow Disputes
  • Deposit/Withdrawal
  • Vendor Bond Status
Launch Ticket System
Priority Level 1

Security & Bounties

Dedicated channel for white-hat reports, critical vulnerabilities, and infrastructure threats. PGP encryption is strictly enforced.

Bounty Pool: ACTIVE

Nexus Root CA PGP Key

Fingerprint: 89AB 45CD 23EF 0123 4567 89AB CDEF 0123 4567 89AB